At your first appointment, you will sit down one-on-one with an enrollment specialist to discuss your current needs. Your initial appointment on average will last 1 hour. Your enrollment specialist will gather all required documents from you and provide you with an "Enrollment Letter" to provide your primary care physician. As a MATCH client, you will receive 1 year of primary care visits for free at an assigned primary care office. Your enrollment specialist will begin connecting you with resources in the community that you may need.
Your enrollment specialist will inform you if you're assigned a case manager. If you are assigned a case manager, you should expect your case manager to follow up with you within 2 weeks after your initial enrollment appointment. Your case manager will provide support and assistance to you with locating resources in the community that can help you improve your overall health and wellness. The role of your case manager is to work closely with you and your healthcare team to set goals and overcome barriers to achieve those patient-centered goals.